Frequently Asked Questions

If these FAQ’s don’t answer you questions please send us a message Bellow

What are the delivery charges for orders from the Online Shop?

Courier service is charged at R99. We also offer free shipping for orders over R1000. *** free shipping and courier rates are subject to change at any time

Which payment methods are accepted in the Online Shop?

We accept debit and credit cards as well as instant EFT facilitated by Payfast

How long will delivery take?

Usually delivery takes 1-3 working days. This is all dependent on couriers, location and unforeseen delays. All orders placed before 11:00 will be shipped the same day when possible.

How secure is shopping in the Online Shop? Is my data protected?

All data on the website is encrypted and no information can be seen by any 3rd party. We have strict security measures loaded to the website to ensure a safe and convenient online shopping experience. 

What exactly happens after ordering?

As soon as you hit the button we receive a notification for your order, as soon as you make a payment the order is then sent to the packaging department and from there to the courier company.

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